Here at SHEIN, we want you to be happy with your purchase. If you’re not satisfied with an item you’ve received, you can return it within 30 days of the delivery date for a refund.
To start a return, simply log into your account and select the order you’d like to return. Then, follow the instructions on the screen to print out a return label and ship the item back to us. Once we receive the returned item, we’ll process the refund and let you know via email.
We hope this helps! If you have any other questions about SHEIN return policy, please contact us.
What Is the Return Process According to SHEIN Return Policy?
The return process according to SHEIN return policy is as follows:
- SHEIN offers a return window of 180 days from the date of arrival for most items.
- To initiate a return, customers must go to the ‘Return/Exchange’ link on the website and fill out the return form.
- Once the return is approved, SHEIN will send the customer a return shipping label.
- The customer must then package the item(s) and attach the return label.
- The customer can either drop the package off at a UPS location or schedule a pickup.
- Once the package is received by SHEIN, the return will be processed and the customer will receive a refund.
What Are the Shipping Fees for SHEIN Returns?
When shopping with SHEIN, you may occasionally need to return an item. We offer free return shipping on most items, but there are a few exceptions. If you’re returning an item that’s ineligible for free return shipping, you will be responsible for the return shipping fees.
To find out if your item is eligible for free return shipping, please check the SHEIN return policy on the product page. If the item is not eligible for free return shipping, the return shipping fee will be clearly stated on the product page.
How Long Does It Take for SHEIN to Process a Return?
According to SHEIN return policy, it can take up to 14 business days for them to process a return. This timeframe includes the time it takes for SHEIN to receive and inspect your return, as well as the time it takes for them to process your refund.
If you paid for your order with a credit or debit card, it may take an additional 3-5 business days for your refund to appear on your statement.
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Conclusion – SHEIN Return Policy
SHEIN offers a great return policy for customers who are not satisfied with their purchase. If you are not happy with an item, you can return it within 30 days for a full refund.
You can also exchange the item for something else, or get a store credit. The return policy is very straight-forward and easy to use, which is great for customers.
Overall, the SHEIN return policy is one of the best in the industry. It is very customer-friendly and hassle-free, which makes it a great option for those who are not happy with their purchase.